Today, WhatsApp has become one of the most powerful communication tools for businesses in India. Many companies start with the WhatsApp Business App , but as their customer base grows, they often face limitations. This is where the WhatsApp Business API becomes a better solution for scaling communication and marketing. In this article, we compare WhatsApp API vs Normal WhatsApp Business to help businesses choose the right platform for growth. What is WhatsApp Business App? The WhatsApp Business App is a free mobile application designed for small businesses. It allows companies to communicate with customers using features like a business profile, quick replies, and automated greeting messages. It is suitable for businesses that manage a small number of customer conversations and handle messages manually. Key Features Business profile with contact details Greeting and away messages Quick replies for common questions Product catalog Basic message statistics Howev...
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